Terms of service

Last updated: 11 November 2026

These terms apply when you use Nuanze ("we", "the service"). By making an account, you accept them.

The service

Nuanze explains sentences and texts for language learners. The explanations come from AI models. They are often useful, but they can be wrong: check what matters, and do not use Nuanze for legal, medical or official translations.

Your account

You sign in with your Google account, so keep that account safe. You are responsible for what happens with your Nuanze account. One account is for one person.

Plans and payment

• Free: a number of words per month, shown in the app. It resets on the 1st of each month.
• Pro: €9 per month or €90 per year, with a fair-use number of words per month, shown in the app. Prices include VAT where it applies.
• Pro renews by itself at the end of each period, until you cancel. Stripe charges your card.
• You can cancel at any time in Plan → Manage billing. Pro then stays on until the end of the period you paid for. We do not refund part of a period, unless the law requires it.
• If we change the price, we tell you at least 30 days before. The new price starts at your next period, and you can cancel before then.

Right of withdrawal

If you are a consumer in the EU, you can withdraw from a Pro subscription within 14 days of the purchase. When you subscribe, you ask us to start at once, so if you withdraw, we refund the price minus the part for the days you had Pro. To withdraw, email [email protected].

Fair use

Do not use Nuanze to break the law, to send content you have no right to use, to attack or overload the service, or to resell it. Do not use automated scripts to send texts. If you do, we can limit or close your account.

Your content

Your texts and your history stay yours. You give us the right to process them only to give you the service, as the privacy policy describes.

Availability and liability

We work to keep Nuanze available, but we cannot promise that it is always online or free of faults. As far as the law permits, our liability is limited to the amount you paid us in the last 12 months. This does not limit liability for intent or gross negligence, or your rights as a consumer.

Ending

You can stop using Nuanze and ask us to delete your account at any time. We can end the service with 30 days' notice; you then get a refund for any period you paid for and did not get.

Changes and law

If these terms change in a way that matters, we tell you by email at least 30 days before. Dutch law applies. As a consumer, you also keep the protection of the law of the country where you live.

Contact

[email protected]. More on the contact page.